Checking a mixed household booking at the desk

Household view at the desk

Open the owner’s household record. Each dog appears on its own line with breed, age, vaccine status, and today’s booking. A mixed household—dogs with different stay types—shows daycare and boarding icons side by side. Confirm the correct icon for each dog before checking anyone in. Verify each dog’s record separately.

Split check-in procedure

Tap the first dog’s line → set status to In the building.
If the second dog is boarding, verify the boarding end date and assigned kennel.
Add the same note to each dog’s record (e.g., "dad picking up both at 17:30") so the next shift sees the plan without relying on a household-level note.

Worked example: The Chen household

Before check-in - Owner: Lisa Chen - Dogs: - Bella, French Bulldog, 2 yr – Daycare today - Koda, Husky, 4 yr – Boarding 14 May–17 May, Kennel 4 - Household note: none

Desk action at 07:45 - Tap Bella → In the building (daycare). - Tap Koda → In the building (boarding), confirm Kennel 4. - Add household note: "dad picking up both at 17:30".

After check-in - Bella: In the building, daycare strip highlighted. - Koda: In the building, boarding strip shows Kennel 4, end date 17 May. - Same note visible on both dog records.

Quick verification

Daycare count increases by one.
Boarding count increases by one.
Kennel 4 shows occupied on the kennel map.
Household note appears on both dog strips.

Exception: One dog cancelled, one staying

If Bella’s daycare is cancelled but Koda remains boarding, set Bella to Cancelled with note "owner cancelled 08:00". Leave Koda as In the building. The note on each dog’s record stays unchanged; the next shift sees Bella’s cancellation and Koda’s ongoing stay.

Result: Mixed bookings are checked in individually while a single household note keeps pickup coordination visible to every shift.

Related: Dog Daycare Manager features.