Correcting a booking made for the wrong sibling dog
Correct the dog on the booking first, then check whether feeding notes, medication notes, or behavior flags moved with them. If the two siblings have different feeding amounts or a different behavior flag, confirm each against the correct dog's profile before closing the correction.
Check the dog strip against the household record
Open the household and note both dogs. Then open the booking and compare the dog name and photo. A wrong-sibling booking usually shows one dog's name with the other dog's notes, or a photo that does not match. Write down what you see before changing anything so the correction is traceable.
A sample correction you can copy
Here is an illustrative entry, with invented details:
- Before: Booking #B-214, household "Alvarez", dog on booking "Pip", feeding note reads "1 cup, no chicken." Pip's own profile says "1.5 cups, chicken fine." The note actually belongs to Biscuit.
- Action: Reassign booking to Biscuit, move the feeding note to Biscuit's profile, leave Pip's profile unchanged, add a desk note: "Booking corrected 10:05, wrong sibling selected at intake."
- After: Booking #B-214 shows Biscuit, feeding note matches Biscuit's profile, and Pip has no booking that day.
What you can verify: the booking now names the dog whose photo and notes match, and the other sibling has no stray booking or note.
When the two dogs are booked on the same day
If both siblings are in the building and one booking is wrong, check the check-in board and confirm which dog is physically present. Correct the dog on the booking rather than removing it. If the second dog is not coming, mark the booking cancelled with a short reason instead of deleting it, so the day's count stays honest.
What changes at the desk
The end result is a booking that names the right dog, with notes on the correct profile, and a one-line desk note explaining the fix. The next person to open the booking sees the correct dog and feeding line without having to ask.
Related: Dog Daycare Manager features.