Correcting a dated note without erasing its history
Correct a dated note by adding a new dated entry rather than editing the old one. The original stays visible, struck through or marked superseded, and the correction sits beneath it with its own date and initials. That way anyone reading the record later can see what was believed, when, and what changed.
The correction format
Use a fixed shape so corrections are easy to scan:
- Original line with its date, left intact.
- A line beginning Correction (date, initials): stating the new fact.
- One short reason, if the reason matters.
A sample entry for a dog named Marlow:
- 09 Apr: "Refused lunch; seemed tired." — superseded
- Correction (10 Apr, JR): "Marlow ate lunch on 09 Apr; the earlier note was entered against the wrong dog."
What not to do
Do not delete the old line, and do not overwrite the date. A record that silently changes is worse than one that is wrong, because nobody can tell which version they are reading. If a note was entered on the wrong dog entirely, correct it on both records: mark the wrong one superseded and add the note to the right one.
Checking the trail
At the end of the week, read any corrected notes once. Confirm that each correction names the date it corrects and that the original is still readable. This is a quick manual pass, not a system check.
When the original is genuinely harmful
If a note contains something that should never have been written down — a stray personal remark, say — the manager can remove the text but must leave a marker: Entry removed (date, initials); reason held by manager. The trail still shows that something was there and who removed it.
Consider a dog named Pepper. Her 02 May note read "Limping on right leg." Two days later staff realised the note referred to a different Pepper in the same group. The old line was struck through and a correction added: "02 May note belongs to Pepper B, not Pepper A." The visible change: the next staff member to read Pepper A's record saw the correction immediately and did not treat her as injured.
Related: Dog Daycare Manager features.
