Reconciling the paper attendance sheet after an outage
Reconcile the paper attendance sheet after an outage by comparing it, line by line, against the check-in board once the screen is back, and writing the differences onto the paper before you close the day. The paper is the record of what happened while the screen was down; the reconciliation is how it gets back into the main record.
The line-by-line pass
Lay the paper sheet beside the check-in board. For each dog on the paper, find the matching entry on the board. Mark the paper with one of three letters:
- M — matched on the board
- A — on the paper, absent from the board; add it
- D — on the board, absent from the paper; check the pickup log
A sample reconciliation
The paper sheet from Wednesday listed seven dogs. The board showed six. The desk found:
- Biscuit — M
- Marlow — M
- Pepper — A (checked in by hand at 08:40, never entered on the board)
- Nell — D (on the board, collected at 15:10, not on the paper)
The desk added Pepper's check-in to the board with the time from the paper, and noted Nell's pickup time. The visible change: the board and the paper both accounted for the same dogs, and the hand-written check-in time was carried across rather than lost.
Recording the reconciliation
Write on the paper: Reconciled [date, time, initials]. Note any dog that could not be matched and why. Keep the paper with the day's records.
When the paper and the board disagree on a time
Use the paper time for events that happened during the outage, because it was written as they happened. Note the difference rather than overwriting either.
The exception: a dog with no paper line at all
If a dog appears on the board but nowhere on the paper, do not assume the paper missed them. Check whether they arrived before the outage began or after it ended, and note which. That distinction decides whether the paper is incomplete or simply covers a different window.
Related: Dog Daycare Manager features.